Privacy Policy – Denver Odor Pros LLC

Last updated: 11/21/2025

Denver Odor Pros LLC (“Denver Odor Pros”, “we”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit denverodorpros.com, contact us, or use our services.

By using our site or services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Information You Provide

Name
Email address
Phone number
Service address or city
Details about your odor issue
Messages sent through forms, email, text, or social media

Information Automatically Collected

IP address
Approximate location (city or region)
Device type and browser
Pages visited, time on site, clicks
Website analytics data (through cookies and tracking tools)

We do not collect sensitive personal information unless required by law.

2. How We Use Your Information

We use your information to:

Provide quotes and respond to inquiries
Schedule and deliver odor removal services
Communicate updates, confirmations, and follow-ups
Improve our website and customer experience
Analyze traffic and website performance
Run advertising campaigns (e.g., Facebook Ads, Google Ads)
Detect, prevent, and address fraud or security issues

We never sell your personal data.

3. Cookies & Tracking

Our website uses cookies and tracking tools provided by:

Wix
Google Analytics
Facebook/Meta
Advertising platforms

Cookies help us:

Make the site function properly
Improve performance
Show relevant ads
Analyze how visitors use the website

You can disable cookies in your browser at any time.

4. Sharing Your Information

We may share data with trusted third parties such as:

Website hosting (Wix)
Email and messaging tools
Advertising platforms (Google, Facebook/Meta)
Analytics providers
Legal or accounting professionals
Law enforcement, if required

These providers only use your data to support our business operations.

5. Data Retention

We keep your information only as long as necessary for:

Providing services
Business records and legal compliance
Resolving disputes

When no longer needed, we delete or anonymize data.

6. Security

We take reasonable steps to protect your information using:

Secure hosting (HTTPS/SSL)
Restricted data access
Reputable third-party services

However, no method is 100% secure.

7. Your Rights (GDPR – European Residents)

If you are located in the European Economic Area (EEA), you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Restrict or object to processing
Request data portability
Lodge a complaint with your local data protection authority

To exercise these rights, contact us at the email below.

8. Your Rights (CCPA/CPRA – California Residents)

If you live in California, you have the right to:

Know what personal information we collect
Request access to your data
Request deletion of your data
Opt out of the “sale” or “sharing” of personal information
(We do not sell personal information.)
Correct inaccurate information
Limit the use of sensitive personal information
Non-discrimination for exercising these rights

To submit a request, email us or call us using the contact info below.

We may need to verify your identity before honoring your request.

9. Children's Privacy

Our services are not intended for children under 13.
We do not knowingly collect data from children.
If a child’s information was provided, contact us so we can remove it.

10. External Links

Our website may include links to third-party sites.
We are not responsible for their privacy practices.
Please review their policies separately.

11. Policy Updates

We may update this Privacy Policy occasionally.
Changes will be posted with an updated “Last updated” date.

12. Contact Us

If you have questions or want to exercise your privacy rights, contact:

Denver Odor Pros LLC
📧 Email: denverodorpros@gmail.com
📞 Phone: 303-882-2989
🌐 Website: denverodorpros.com
📍 Denver, Colorado, USA